Parents and Residents

FAQ

WHAT FORMS AM I REQUIRED TO COMPLETE?

If you are the person that will be the guarantee on the lease then you will be required to fill out the Guarantor Application. This form will be subject to credit approval. Proof of income for two consecutive months will need to be provided in order to process your application.

WHAT ARE THE PAYMENT METHODS FOR CURRENT RESIDENTS?

We have gone paperless! All payments will need to be made on the resident’s online portal. We accept major debit/credits cards, E-checks, and Money Gram. Please note there is a convenience fee depending on the card provider you choose, however the E-check option is free!

This will be the same account that the resident used to apply and sign their lease.

Pay Online

HOW CAN I PAY ONLINE TO RESERVE AN APARTMENT FOR MY STUDENT?

You must contact your leasing agent to set up your online account to pay with check or credit card.

WHAT ARE YOUR FLOOR PLANS AND RATES?

Here is a link to our floor plans with current rates.

WHAT DOES THE TERM 'LEASE BY THE BED' MEAN? AND HOW IS THIS BETTER FOR MY CHILD?

Individual leasing provides the opportunity for our residents to live in an apartment environment with roommates without the stress of renting out the whole apartment. Individual leasing allows us to split the rent, making each resident responsible for only their portion of the rent.

WHAT DOES THE MONTHLY RENTAL RATE INCLUDE?

The rent includes the rental amount for the bedroom and shared occupancy of the common areas.

WHAT UTILITIES DO I NEED TO SET UP?

Everything will now be paid through our resident portal — no need to set up Simple Bills or your own electric account!

WHAT’S AROUND YOUR COMMUNITY AND SCHOOL?

Learn more about our neighborhood.

DO YOU OFFER A 24-HR EMERGENCY MAINTENANCE?

Yes. Our goal is to have every request completed within 24 business hours of contact. You can call our after-hours number at (877) 509-6639.

DO YOU HAVE A QUESTION THAT IS NOT LISTED?